I asked and Dell answered

May 17, 2007

Well, I have to say I am impressed. This morning I asked the question of crisisblogger readers what you would say to Dell about how to overcome the media’s fascination with calling every problem that Dell faces Dell Hell. A couple of interesting responses, including one directly from Dell talking about how they are dealing with it.

Some companies get it. The conversation online goes on, and when they are involved they participate. Thank you, Dell. Very impressed.

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