Anne Klein on “fighting fire with fire” in crisis management, Eric Holdeman on emergency mgt

July 6, 2007

Anne Klein is a respected PR professional from the Philadelphia area. Her article, titled “Crisis Management: Fighting Fire with Fire,” was published in the Boards and Directors newsletter.

It is an excellent review of the role of technology in today’s crisis management including a helpful glossary.

Full disclosure: the technology she refers to, including the examples provided, is the system sold by the company I lead.

The second article I refer you to is an op-ed piece in the Seattle Times written by former King County Dept of Emergency Management head Eric Holdeman. Eric, a valuable resource for the entire region, is now principal at IFCI, a consultancy, specializing in homeland security and emergency management consulting.

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