The movement toward a true post-mainstream media world took another big leap forward with the announcement last week of YouTube Direct. There’s been lots of talk, including on this blog, about how the 300 million plus people walking around with smartphones are the electronic newsgathering network of today. And how the news outlets such as CNN and CBS and trying increasingly hard to tap into this network of citizen journalists. YouTube brilliantly just made it a lot easier. While I confess I haven’t looked at it in detail it looks a bit like combining YouTube downloading capability with some HARO (Help a Reporter Out) functionality. So someone with a cell video camera can capture something stunning like Tom Cruise jumping on a couch over his new love or houses floating by on a flooded river and immediately post that to YouTube, where it can the be easily accessed by media, bloggers or anyone else to share. Also, those looking for video on specific topics can request it or search and those with them can submit directly. That seems to be the idea as I understand it.
What this means of course is more access by anyone who is interested to the videos and information they want. The implications for crisis and emergency management professionals is significant. Now more than ever when you respond, the story will be told already. The chances of getting the first word in are remote–unless you completely control the exposure, such as if you are David Letterman and decide you will reveal the sordid facts and not leave it to someone else. If you don’t control the first hint of what is going on, then by the time you can respond, the world–at least those most interested–will be already receiving a stream of relevant info. The real question for crisis managers and emergency responders is how do you manage an event when everyone who cares very well knows more than you do? That to me is the big question that we will be struggling with in the coming years.