I just reposted my bog from Emergency Management on how can communication be good when public opinion is bad.
One point I made in that post is the messaging from the Administration that is very confusing about the role of the government in the response–telling everyone that it is all on BP when in fact it is Unified Command with all agencies working in concert. Right now I am watching the live press conference from the White House–the message has completely changed. He is making it very clear that the federal government was in charge all along and they are telling BP what to do or at minimum approving or modifying BP’s plans. While it may not seem significant, this is very huge. The truth is coming out. The problem with EPA sending its demand letter about dispersants even while they have been involved and approved all dispersant plans is now having to be explained by the administration. The “boot on the neck” message will not go away, but at least the meaning of Unified Command is now becoming clear.